Limits
These are the limits you can run into while working. The figures on this page are the ones the app itself works by: when a limit changes, this page changes with it.
The plan and the limits
The plan sets only the weekly limit, images and video; every other limit is the same on Pro and Max. How the weekly limit works, what spends it and how to reset it: Plans and limits.
Files
| What | Limit | What happens | What to do |
|---|---|---|---|
| Files in one message | 15 files | The extra files are not attached; the app shows which ones were left out. | Send the rest in the next message, or put them in a ZIP: an archive counts as one file. |
| Recordings or text files in one message | 100 files | The limit is higher when a message holds only audio or only text files (TXT, Markdown, JSON and the like). | Send recordings and texts apart from spreadsheets, PDFs and photos: a mixed message keeps the general limit. |
| Document: PDF, Word, Excel, PowerPoint, CSV, text | 200 MB | A larger file is not uploaded; the app says right away that it is over the limit. | Split the file into parts. Data from a connected service the agent fetches itself, no file needed. |
| Document read in full at upload | 64 MB | A larger file is uploaded whole, but its text is not extracted at upload: the agent opens it itself and reads it in parts, by page or sheet. Document search will not find it by its text. | Nothing to do. If you need text search, upload the document in parts below the limit. |
| Photo or image: JPG, PNG, HEIC, WEBP, GIF, SVG | 20 MB | A larger file is not uploaded. | Save the photo as JPG, or send a screenshot of the part that matters. |
| ZIP archive | 200 MB | A larger archive is not uploaded. The agent opens the files inside one at a time. | Split the contents across several archives. |
| Audio and video: MP3, WAV, M4A, OGG, MP4, MOV, WEBM | 512 MB | A larger recording is not uploaded. | Trim the recording to the part you need, or compress the video. |
| Files the agent reads right away | 8 files | The other attached files are there too; the agent opens them when the work gets to them. | Nothing to do. With many files, say which to start with and what to compare against what. |
Messages and replies
| What | Limit | What happens | What to do |
|---|---|---|---|
| Length of one message | 200,000 characters | A longer message is not sent. | Attach long text as a file: the agent then reads all of it. |
| One step of the agent's work: a model reply or a run of tools | 45 minutes | If one step takes longer, the turn stops with Failed. What was done before that step stays in the chat. | Ask the agent to split the long operation into parts (for example, an export by month) and press Retry. |
| Messages in a copy of a shared chat | 200 messages | The latest messages are carried into your new chat. Earlier ones stay at the link only, and the app says the copy is partial. | Tell the agent in the copy what matters from the start of the conversation, or paste it from the link page. |
Group chats
| What | Limit | What happens | What to do |
|---|---|---|---|
| Agents in a group chat | 6 agents | No more agents can be added to the chat. | Split the work across two chats, or hand part of it to one agent as a task. |
| People in a group chat, you included | 12 people | An invitation past the limit does not go through. | Keep the people doing the work in the chat and send the result to the rest. |
| How long an invitation to a chat, the organization or contacts waits for an answer | 7 days | An unanswered invitation expires and no longer holds a seat in the chat or the plan. | Send the invitation again from the Share window or the members section: the clock starts over. |
Team
| What | Limit | What happens | What to do |
|---|---|---|---|
| Seats in the organization during the Pro trial week | 5 seats | You can't invite one more person while the week runs and no seats are bought. | Pay for the plan: checkout offers as many seats as are taken, and you can add more. |
Tasks
| What | Limit | What happens | What to do |
|---|---|---|---|
| The most frequent task schedule | once every 5 minutes | A more frequent schedule is not saved. | Have each run handle everything that piled up since the last one. |
| One task run | 60 minutes | A run that takes longer is stopped. What was done is kept. | Cap the volume of one run in the task itself, say "up to 50 orders at a time", and run it more often. |
Images and video
| What | Limit | What happens | What to do |
|---|---|---|---|
| Images | Pro: 45 images a day; Max: 110 images a day | Past the limit the agent does not create the image and says how many were used. The count resets at midnight UTC. | Wait for the new day, or move to a higher plan. |
| Video | Pro: not included; Max: 30 videos a month | Past the limit the agent does not create video until the new month starts. | Video is part of Max. |
Dictation
| What | Limit | What happens | What to do |
|---|---|---|---|
| One dictation | 5 minutes | Recording stops on its own and goes to recognition. | Dictate the next part as a new recording. Attach a long recording as an audio file. |
Computer and results
| What | Limit | What happens | What to do |
|---|---|---|---|
| A file the agent puts on your computer | 100 MB | The agent does not move a larger file and names its size. | Ask the agent to compress or split the file, or move it yourself. |
| A file of an unlisted format from your computer to the cloud | 100 MB | The agent does not move a larger file. Listed formats use the limits in the Files section. | Compress or split the file, or save it in a supported format. |
| A file the agent creates | 100 MB | A larger result is not saved. | Ask for the result split into several files. |
Messengers
| What | Limit | What happens | What to do |
|---|---|---|---|
| A file sent to the Telegram bot | 20 MB | Telegram does not hand bots larger files. This is Telegram's own limit. | Upload the file in the app or on the website, where the limits are higher. |
When you reach a limit
Almost every limit applies before any work starts: the file is not attached, the invitation does not go through, the schedule is not saved, and the app says why. Work already under way is not lost: an interrupted reply and a stopped task run keep everything they managed to do.
If a limit gets in the way of your work, write to support with what you were doing and what you ran into: limits are revised based on these letters.
Frequently asked questions
How many files can I attach to one message?
Up to 15 files. When a message holds only audio recordings or only text files, up to 100. A ZIP archive counts as one file, so an archive is a handy way to send many.
How large can a file be?
PDF, Word, Excel, PowerPoint, CSV and text: up to 200 MB; a document over 64 MB is uploaded whole and the agent reads it in parts itself. Photos: up to 20 MB. ZIP archives: up to 200 MB. Audio and video: up to 512 MB. To the Telegram bot: up to 20 MB, which is Telegram's own limit.
Does the agent read every attached file?
Yes. It reads the first 8 right away and opens the rest when the work gets to them. With many files, say which to start with and what to compare against what.
See also
Didn't find an answer? How to reach us