Can the agent control equipment?

No. The gateway only reads: its drivers have no value writes and no method calls. The agent sees tags, history, alarms and machine states, but changes nothing at the site.

How do I turn equipment data on?

Equipment data is enabled on request. Write to us, and once it is on, the Gateways tab appears under Integrations.

Do I have to open the site network to the outside?

No. The gateway sits inside the site network and reaches the cloud itself over an outbound HTTPS connection to port 443. It accepts no inbound connections from the internet.

Equipment: overview and quick start

The agent answers questions about how equipment runs from live data: what a machine is doing now, what the temperature was overnight, how long a line stood idle, which alarms fired during a shift. The data is read by the gateway, a program on a server at the site. It connects to the equipment on the site network and sends the values to the cloud, where the agent reads them.

How it works

Link	Where it runs	What it does
Equipment	site network	PLCs, SCADA, OPC UA servers, MQTT brokers, CNC machines and IP cameras serve data over their own protocol
Gateway	a server at the site (Windows or Linux)	reads the connections assigned to it, buffers data on its disk and sends it over an outbound connection to 443
Cloud	Samreshuuu	receives the data, keeps the history, watches task conditions
Agent	chat, tasks, messengers	answers questions and runs tasks on equipment events

Everything is read only: there is no write to equipment, neither in the gateway nor for the agent. More for the security team: gateway security.

What you can ask

What are the machines on line 2 doing now: which are running, which are idle and why.

Open in chat

Current values: pressure, temperature, level, part count.
History for a period: minimum, maximum and average per interval, and where there were gaps.
Alarms: which are active now and which fired during the shift.
Machine state: running, idle, stopped, setup, maintenance.
A camera frame on request.

More examples and event tasks: questions and tasks.

What to prepare

A server on the site network that can see the equipment: Windows 10 or Windows Server 2016 and later (x64), or Linux. Requirements: installing the gateway.
Outbound access from that server to the data intake on 443, direct or through a proxy.
Addresses and connection settings of the equipment: the OPC UA server address, the controller IP, the broker address, a login and password where they are needed.
The right to manage integrations in the organization: only someone with it sees the Gateways tab.

Quick start

Enabled on request

Equipment data is enabled for an organization on request. Until then there is no Gateways tab under Integrations. Write to us: we turn it on and hand over the gateway build.

Add a site

Under Integrations open the Gateways tab and press Add site: a boiler house, a workshop, a building. The site's time zone sets days and shifts in the data. If the site is part of critical information infrastructure, mark it right away: what changes is described in the critical infrastructure section.

Install and connect the gateway

Press Connect a gateway, choose the site, name the gateway and press Get code. Run the command shown on the site server where the gateway is installed. The code works once and for a limited time; the time left shows in the window. How to install the gateway on Windows and Linux: installing the gateway.

Add an equipment connection

On the Services tab choose the protocol (OPC UA, Modbus, MQTT and others) and fill in the address and settings. Which protocols exist: protocols.

Assign the connection a gateway

On the Gateways tab, in the Equipment connections group, choose a gateway for the connection. One gateway reads a connection. Once values arrive, the status changes to Reading, tags: ….

Find the pressure tags at the boiler house and show their current values.