SupportAnalysis
See request topics and where the load is growing
The agent groups requests by topic, shows week-over-week dynamics and highlights where support load is growing fastest.
Starter prompt
Show request topics and where the load is growing
Copy the prompt or open it straight in a chat with the agent.
Open in chatHow the agent does it
1
Connect your support channels
The agent gathers requests from all channels for the chosen period.
2
The agent classifies topics
Delivery, returns, payment, quality — volume and dynamics for each topic.
3
See the load picture
The fastest-growing topics and their likely causes — where to point the team.
What you'll need
Telegram
Avito
Почта