Avito

Track how your Avito listings pay off and reply in the messenger

Connect Avito to the AI agent: listings, stats, messenger and reviews. The agent summarizes calls and listings, triages messages and watches your rating.

How the agent works with Авито

The agent calls the Avito API directly: it reads the profile's listings and their statistics — views, contacts, favourites and promotion spend — and works through messenger conversations, profile reviews and autoload feeds. It verifies the connection with a request for the account itself, so it knows from the start whose profile it serves, and it combines listing figures with prices to show the return on a placement rather than a bare view counter.

The agent does not poll the messenger and the reviews in circles: a new message, an opened chat, an added and an updated review arrive as signed notifications, and it checks that signature before showing anything. The separate review updated event matters here: on Avito a rating and its text get edited after the fact, so the agent re-reads the review instead of trusting the first version that made it into a summary.

The agent writes in the messenger and in reviews: it replies in conversations and drafts responses to reviews. The mode is yours to choose — the agent either sends on its own or leaves a draft for you to send. Hot unanswered requests are surfaced and kept apart from conversations that are already closed, and negatives that hit the profile rating are named separately rather than dissolved into the overall statistics.

From a Client ID and Client Secret pair the service obtains the token itself and renews it once the day is up, so there is nothing to copy by hand. What the agent can reach is decided by the token scopes: without the messenger permission conversations and replies stay closed, and the agent names that as the reason instead of going quiet. It holds the request rate itself and turns to Autoteka far less often than to the other sections, where the limit is tighter; when a period has no data, it says so directly rather than showing an empty summary.

Integration scenarios

Listings and calls at a glance

The agent gathers views, contacts and call stats per listing and shows which positions bring leads and which sit there as dead weight.

Triage of incoming messages

The agent goes through Avito messenger conversations, picks out hot unanswered requests and drafts replies.

Keep an eye on profile reviews

The agent tracks new reviews, prepares responses and warns about negatives that drag your profile rating down.

Where the promotion budget went

The agent lines up promotion spend against contacts and favourites for every listing and shows which positions pay the paid views back and which merely burn money.

What the autoload feed dropped

The agent goes through the latest autoload feeds, names the listings that never made it into the profile and shows the reason each one was rejected.

Overnight chats by morning

The agent shows the chats opened overnight: every one of them arrives as a notification straight away, so the summary holds both the buyer's first question and the waiting time.

Авито examples

Авито
Frozen chats — click a question
Кто-то оставил негатив на Авито?

За неделю 14 отзывов, из них 3 на две звезды — все про сроки ответа.

  • Рейтинг профиля просел с 4,9 до 4,7
  • Черновики ответов на все три готовы, тон нейтральный
  • В мессенджере ещё 6 диалогов без ответа дольше суток

Отправлять ответы или сначала покажу?

How to connect

Before you connect

  • Access to profile messages: the agent reads chats and replies
  • Access to listing statistics: views, contacts, promotion spend
  1. 1

    Activate a paid plan on the Avito account

    Avito issues personal API keys only to accounts on a paid plan. The plan must be on the account that holds the listings you care about.

  2. 2

    Open «Интеграции» in the Avito account

    Menu path: «Управление профилем» → «Настройки» → «Интеграции»; the same section opens directly at avito.ru/professionals/api.

  3. 3

    Press «Получить ключи» (Get keys)

    A pair of values appears: Client ID and Client secret. If nothing shows up right away, reload the page after a minute — keys are not issued instantly.

FAQ

A Client ID and Client Secret from the Avito account, under Profile management and Integrations. Keys are stored encrypted, and access is revoked by deleting the key in the account.

Yes. With messenger permissions on the key the agent reads conversations and sends replies. You can also set it up so the agent prepares drafts and you send them.

Views, contacts, favourites and promotion spend for every listing. The agent combines them with prices and stock to show the real return on each placement.

The agent drafts the listing text and reworks it on your notes, but it is not the one that publishes: the connector writes in the messenger and in reviews, while the listing itself you update through the account or an autoload feed.

It will assemble a card — title, description, attributes — and check it against the stats of similar positions in your profile. Cards reach the marketplace through an autoload file, and afterwards the agent names the listings that did not come up from the feed and the rejection reason for each.

Skills for Авито

Related integrations

Category
Marketplaces
Connection
API key
Documentation
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