# Plans and limits

## What each plan gives you

| Plan | For whom | What is included |
|---|---|---|
| **Free** | Trying it out | Chat on the Samreshuuu 1.1 Lite model, integrations right in the chat |
| **Pro** | Everyday work | The Samreshuuu 1.1 model, [scheduled tasks](/help/tasks), images |
| **Max** | Intensive work | Everything in Pro, our strongest model Samreshuuu 1.1 Max, a weekly limit several times larger, video |
| **Team** | Working with your staff | The same Pro or Max across as many paid seats as you need |

Prices and the full comparison are on the [Pricing](/pricing) page.

## How the weekly limit works

Every plan carries a **weekly limit** for model work, with no monthly cap. Chat, scheduled tasks, images and video all draw from the same limit.

There is no fixed message count: spending depends on the length of the chat, the complexity of the task and the tools you connect. The limit goes fastest:

- in a **long chat**: every new message is billed together with everything the agent re-reads. [Clear the chat](/help/chats) when the topic changes;
- at the right end of the **Speed and depth** scale: the closer to Smarter, the more a turn costs. For simple tasks move it towards Faster;
- with **frequent tasks**: every scheduled run draws from the same limit, and runs are also capped per day and per month.

How much is spent and when the limit refreshes is in **Settings → Usage**. When little is left, a bar appears above the input: **“…% of your weekly limit remaining”**. If what is left is not enough for a chat this long in particular, the bar says so: clearing the chat helps then.

## When the limit runs out

The limit is checked when a request starts: a request or task run that began before it ran out finishes. Once it is reached, the app stops sending new messages, in a messenger the agent answers on the **Samreshuuu 1.1 Lite** model, and scheduled task runs wait for the limit to refresh.

What you can do:

- **wait for the refresh**: the date is in the bar above the input and under Usage;
- **move to a higher plan**: from the bar above the input or from the [Pricing](/pricing) page;
- **reset the limit** on a paid Pro or Max: it clears the week's spend, is available once a month and is non-refundable once applied.

A stopped turn does not resume by itself: once the limit refreshes or is lifted, press **Continue** in the chat.

**If you are in an organization**
The limit depends on the organization's plan. Once it is reached, it refreshes on its own; an administrator can bring it back sooner by changing the plan.

## Trial

A new account that has never paid may be offered a free trial of a paid plan for a few days. No card is needed, and it does not turn into a paid subscription on its own: afterwards you stay on Free. In an organization the trial is turned on by the administrator.

## Subscription and refunds

- **Turn off auto-renewal** in the subscription settings: access stays until the end of the paid period.
- **Refunds**: within 14 days of payment, a full refund if no more than 10% of the plan volume was used; after that, proportional to the unused remainder. Contact [support](/contacts).
- **Your own model key**: in settings you can connect your own OpenAI, Anthropic or YandexGPT key, and model requests go through it. Integrations, skills, tasks and memory keep running on your plan.