# Logistics and delivery Delivery services, freight carriers and fleets are connected under **Integrations**, the **Services** tab. The general rules (card statuses, the Changes line, a second account, disconnecting) are on the [Connecting services](/help/integrations) page. A shipping order, a courier call and a command to a car change things in the real world, so what the agent does on its own and what it sends as a card is described in [Approving actions](/help/trust). Catalog: [Logistics](/integrations/logistics). ## CDEK Orders, rate quotes, tracking, pickup points and courier calls. Scenarios are on the [integration page](/integrations/cdek). ### What the agent can do Quote rates, create orders and call a courier, track parcels and find pickup points. ### Before you start A contract with CDEK for a company or sole trader. A retail sender account issues no keys. ### Steps ### Sign in with the contract account At lk.cdek.ru sign in as the account the contract is tied to. ### Open Integration In the account menu pick Integration (lk.cdek.ru/integration). ### Create a key Click create a new key. Paste Account into **Client ID** and Secure password into **Client Secret**. Secure password is shown once. ### How to revoke access Click **Disconnect** on the connection card and delete the key in the Integration section of the CDEK account. ### Troubleshooting - **No Integration section**: the account has no contract, or you are not signed in as the contract account. - **Secure password lost**: issue a new key and click **Re-enter credentials**. ## Russian Post Postal shipments: orders, rates, tracking, address normalization and post office search. Scenarios are on the [integration page](/integrations/pochta-russia). ### What the agent can do Create shipments, quote rates, track parcels, normalize addresses and find post offices. ### Before you start An account at otpravka.pochta.ru with an approved access request. Approval takes a few business days. ### Steps ### Create the account Sign up at otpravka.pochta.ru and wait for the request to be approved. ### Copy the token In the API section (otpravka.pochta.ru/settings#/api-settings) copy the API token into **Access token**. ### Enter login and password Put the account login and password into **Username** and **Password**. The login works best as a phone number in the +7XXXXXXXXXX format. ### How to revoke access Click **Disconnect** on the card. A new token is issued in the account by the button next to the API token field in the API section. ### Troubleshooting - **No token in the account**: the request is not approved yet. - **The login is rejected**: enter it as a phone number in the +7XXXXXXXXXX format. ## PEC Cost and time quotes, branches and zones, cargo status and shipping orders. Scenarios are on the [integration page](/integrations/pek). ### What the agent can do Quote cost and time, check cargo status and place shipping orders. ### Steps ### Sign in to the account At kabinet.pecom.ru sign in with the client account: its login is the **Username**. ### Issue an API key In the registration data, the API keys block, issue a separate key for the agent and paste it into **API Key**. ### Limitations Counterparties' cargo and documents are visible only with the extended personal account. ### How to revoke access Click **Disconnect** on the card and delete this key in the API keys block. ### Troubleshooting - **Counterparties' cargo is not visible**: the extended PEC personal account is needed. ## Yandex Delivery Price quotes, courier orders, delivery across Russia, pickup points and tracking. Scenarios are on the [integration page](/integrations/yandex-delivery). ### What the agent can do Quote delivery prices, create courier orders and track them. ### Before you start The login and password for dostavka.yandex.ru issued by your Yandex Delivery manager. ### Steps ### Get a token In the account, on the Integration tab, in the activate integration section, click get token. ### Paste the token Paste it into **Access token**. ### Limitations After the account password changes, the token stops working. ### How to revoke access Click **Disconnect** on the card. Changing the account password closes access on the Yandex Delivery side too. ### Troubleshooting - **Credentials not accepted**: the account password was changed. Get a new token and click **Re-enter credentials**. ## Luch Transport Freight across the Urals: cost quotes, shipping orders and cargo status. Scenarios are on the [integration page](/integrations/tk-luch). ### What the agent can do Quote costs, place shipping orders and check cargo status. ### Steps ### Ask for the tokens Write to OTR IT at info@otr-it.ru in free form. They usually set up a working chat with your staff. ### Paste the token pair Put X-User into **Identifier (X-User)** and X-Token into **Token (X-Token)**. ### Limitations Orders are placed for the organization the account is tied to. Check the payer and payment method under the contract with your Luch Transport manager. ### How to revoke access Click **Disconnect** on the card, and write to OTR IT to close the tokens. ### Troubleshooting - **An order is not placed**: check the contract and payer with the manager. ## ATI.SU A freight exchange: loads, bids, trucks, companies, ATI-Docs, time slots and the rate index. Scenarios are on the [integration page](/integrations/ati-su). ### What the agent can do Search loads and trucks, work with bids, companies and ATI-Docs documents. ### Before you start A verified ATI.SU account. For ongoing work, a client_id issued on request to api@ati.su. ### Steps ### Open My tokens Sign in as the company's contact and open ati.su/developers/tokens. ### Request a client_id Write to api@ati.su with the employee's name and email, the product name and the purpose of using the API. ### Create a permanent token Enter the client_id, click create token and copy the value from the Token column into **API Token**. ### Limitations - Create temporary token issues a token for a short term: enough for a check, not for ongoing work. - A token stops working when the password changes or the contact or company is deleted. ### How to revoke access Click **Disconnect** on the card and delete the token under My tokens. ### Troubleshooting - **The connection stopped working**: the temporary token expired or the contact's password changed. ## Yandex Fleet A Yandex Taxi fleet: cars, drivers and couriers, orders, GPS tracks and transactions. Scenarios are on the [integration page](/integrations/yandex-fleet). ### What the agent can do Read the fleet's cars, drivers, orders, tracks and transactions. ### Before you start The Director role at fleet.yandex.ru: under another role a key cannot be created. ### Steps ### Open the API section In the dispatcher pick its settings and go to the API section. ### Create a key and carry three values Paste the secret key into **API Key**, the client ID into **Client ID (Clid, e.g. taxi/park/<uuid>)** and the partner ID into **Park ID (UUID)**. The key is shown once. ### How to revoke access Click **Disconnect** on the card and delete the key in the dispatcher's API section. ### Troubleshooting - **A key cannot be created**: your role is not Director. ## StarLine A car alarm: location, vehicle state, remote commands and OBD. Scenarios are on the [integration page](/integrations/starline). ### What the agent can do Read the location and state of the account's cars and send remote commands. ### Before you start A StarLine ID account whose device list shows the system, and an approved developer request. ### Steps ### Send a request At my.starline.ru, in the developers section (visible with the Russian interface), describe the purpose of using the API. Approval arrives by email. ### Create an app After the email open the developers section and create an app. Paste AppId into **App ID** and Secret into **App Secret**. ### Enter the StarLine ID sign-in Fill in **StarLine ID Login** and **StarLine ID Password**. ### Limitations The keys open only the cars of this StarLine ID account. ### How to revoke access Click **Disconnect** on the card and delete the app in the developers section. ### Troubleshooting - **The request is not reviewed**: it does not describe the purpose of using the API.