# Limits

These are the limits you can run into while working. The figures on this page are the ones the app itself works by: when a limit changes, this page changes with it.

## The plan and the limits

The plan sets only the weekly limit, images and video; every other limit is the same on Pro and Max. How the weekly limit works, what spends it and how to reset it: [Plans and limits](/help/plans#how-the-weekly-limit-works).

## Files

| What | Limit | What happens | What to do |
| --- | --- | --- | --- |
| Files in one message | 15 files | The extra files are not attached; the app shows which ones were left out. | Send the rest in the next message, or put them in a ZIP: an archive counts as one file. |
| Recordings or text files in one message | 100 files | The limit is higher when a message holds only audio or only text files (TXT, Markdown, JSON and the like). | Send recordings and texts apart from spreadsheets, PDFs and photos: a mixed message keeps the general limit. |
| Document: PDF, Word, Excel, PowerPoint, CSV, text | 200 MB | A larger file is not uploaded; the app says right away that it is over the limit. | Split the file into parts. Data from a connected service the agent fetches itself, no file needed. |
| Document read in full at upload | 64 MB | A larger file is uploaded whole, but its text is not extracted at upload: the agent opens it itself and reads it in parts, by page or sheet. Document search will not find it by its text. | Nothing to do. If you need text search, upload the document in parts below the limit. |
| Photo or image: JPG, PNG, HEIC, WEBP, GIF, SVG | 20 MB | A larger file is not uploaded. | Save the photo as JPG, or send a screenshot of the part that matters. |
| ZIP archive | 200 MB | A larger archive is not uploaded. The agent opens the files inside one at a time. | Split the contents across several archives. |
| Audio and video: MP3, WAV, M4A, OGG, MP4, MOV, WEBM | 512 MB | A larger recording is not uploaded. | Trim the recording to the part you need, or compress the video. |
| Files the agent reads right away | 8 files | The other attached files are there too; the agent opens them when the work gets to them. | Nothing to do. With many files, say which to start with and what to compare against what. |

## Messages and replies

| What | Limit | What happens | What to do |
| --- | --- | --- | --- |
| Length of one message | 200,000 characters | A longer message is not sent. | Attach long text as a file: the agent then reads all of it. |
| One step of the agent's work: a model reply or a run of tools | 45 minutes | If one step takes longer, the turn stops with Failed. What was done before that step stays in the chat. | Ask the agent to split the long operation into parts (for example, an export by month) and press Retry. |
| Messages in a copy of a shared chat | 200 messages | The latest messages are carried into your new chat. Earlier ones stay at the link only, and the app says the copy is partial. | Tell the agent in the copy what matters from the start of the conversation, or paste it from the link page. |

## Group chats

| What | Limit | What happens | What to do |
| --- | --- | --- | --- |
| Agents in a group chat | 6 agents | No more agents can be added to the chat. | Split the work across two chats, or hand part of it to one agent as a task. |
| People in a group chat, you included | 12 people | An invitation past the limit does not go through. | Keep the people doing the work in the chat and send the result to the rest. |
| How long an invitation to a chat, the organization or contacts waits for an answer | 7 days | An unanswered invitation expires and no longer holds a seat in the chat or the plan. | Send the invitation again from the Share window or the members section: the clock starts over. |

## Team

| What | Limit | What happens | What to do |
| --- | --- | --- | --- |
| Seats in the organization during the Pro trial week | 5 seats | You can't invite one more person while the week runs and no seats are bought. | Pay for the plan: checkout offers as many seats as are taken, and you can add more. |

## Tasks

| What | Limit | What happens | What to do |
| --- | --- | --- | --- |
| The most frequent task schedule | once every 5 minutes | A more frequent schedule is not saved. | Have each run handle everything that piled up since the last one. |
| One task run | 60 minutes | A run that takes longer is stopped. What was done is kept. | Cap the volume of one run in the task itself, say "up to 50 orders at a time", and run it more often. |

## Images and video

| What | Limit | What happens | What to do |
| --- | --- | --- | --- |
| Images | Pro: 45 images a day; Max: 110 images a day | Past the limit the agent does not create the image and says how many were used. The count resets at midnight UTC. | Wait for the new day, or move to a higher plan. |
| Video | Pro: not included; Max: 30 videos a month | Past the limit the agent does not create video until the new month starts. | Video is part of Max. |

## Dictation

| What | Limit | What happens | What to do |
| --- | --- | --- | --- |
| One dictation | 5 minutes | Recording stops on its own and goes to recognition. | Dictate the next part as a new recording. Attach a long recording as an audio file. |

## Computer and results

| What | Limit | What happens | What to do |
| --- | --- | --- | --- |
| A file the agent puts on your computer | 100 MB | The agent does not move a larger file and names its size. | Ask the agent to compress or split the file, or move it yourself. |
| A file of an unlisted format from your computer to the cloud | 100 MB | The agent does not move a larger file. Listed formats use the limits in the Files section. | Compress or split the file, or save it in a supported format. |
| A file the agent creates | 100 MB | A larger result is not saved. | Ask for the result split into several files. |

## Messengers

| What | Limit | What happens | What to do |
| --- | --- | --- | --- |
| A file sent to the Telegram bot | 20 MB | Telegram does not hand bots larger files. This is Telegram's own limit. | Upload the file in the app or on the website, where the limits are higher. |

## When you reach a limit

Almost every limit applies before any work starts: the file is not attached, the invitation does not go through, the schedule is not saved, and the app says why. Work already under way is not lost: an interrupted reply and a stopped task run keep everything they managed to do.

If a limit gets in the way of your work, write to [support](/help/contacts) with what you were doing and what you ran into: limits are revised based on these letters.